Kenya: Monitoring and Evaluation Manager (Dadaab Humanitarian Information Service)

Please note: This is a 3-month position; 6 weeks in July-August 2012, and 6 weeks in October-December 2012.

Background:

Working in partnership with Star FM of Nairobi, Kenya, the Dadaab Humanitarian Information Service (HIS) project aims to address communication gaps between refugee populations and humanitarian organizations by providing essential life-saving information that informs, protects, empowers, facilitates dialogue and affects behavior change in the target audiences of camp residents.

The project will also assist the humanitarian sector to be more effective by enabling communities to better understand aid operations, access relief services and communicate with humanitarian agencies. The project will help to establish, train, and operate a community radio station run by Star FM and staffed by youth from the refugees and host communities that is being built in the camp to respond directly to the information and communication needs of those residing and working there.

Scope of Work:

The Monitoring and Evaluation Manager will be responsible for the development, implementation and strengthening of monitoring and evaluation systems and methodologies for this 12-month groundbreaking project in the Dadaab camps that will identify, train and oversee local project staff. Specifically, responsibilities will include:

  • Design tools for roll out and coordination of ongoing media landscape and information needs assessments (qualitative and quantitative) in the camps, making use of SMS and other platforms as necessary, to feed immediately into program activities. This will build off of capacities and partnerships developed during an Internews-led assessment conducted in August 2011.
  • Design tools and methodology for ongoing monitoring and evaluation of the Dadaab HIS project, including relevant baseline, end line studies and regular monitoring, as required and in coordination with Internews M&E standards. This includes designing, conducting and reporting on learning reviews to capture lessons learned and best practices of the project.
  • Hire, train, mentor and supervise local research and assessment teams and monitoring and evaluation staff.
  • Analyze, produce, and strategically disseminate and present reader-friendly results-oriented reports on the findings of ongoing assessments, monitoring, and evaluation studies to be shared widely in country and to larger audiences.
  • In coordination with the Humanitarian Liaison Officer, share and present the results (i.e. reports) of these assessments with the humanitarian community, government officials, local media and other media development partners as required, through presentations and/or email and social media, as required.
  • Provide pertinent M&E data to the Project Director to strategically inform decisions on project implementation.
  • Assist Project Director with preparation of high quality reporting to donors that highlight project achievements and milestones.
  • Document best practices and success stories and prepare documentation for public relations purposes.
  • Any other duties as required.

Qualifications:

  • Fluency in spoken and written English; knowledge of Swahili or Somali an asset.
  • Relevant university degree in social sciences field with specific focus on monitoring and evaluation and research studies.
  • A minimum of 5 years experience in monitoring and evaluation of internationally funded programs, preferably media development programs.
  • Proficiency in evaluation design and development of indicators.
  • Experience in quantitative and qualitative data collection/survey design, implementation and analysis.
  • Ability to train, mentor, and manage teams of local researchers, including newcomers to the research sector.
  • Competent in qualitative methodologies and participatory assessments.
  • Demonstrated ability to communicate M&E requirements and outcomes to project colleagues and other stakeholders.
  • Proficient in MS Excel, word processing, Power Point and experience using statistical programs such as SPSS.
  • An understanding of the vision/mission, core values and objectives of Internews.
  • Excellent administrative and organizational skills.
  • Willingness to work in demanding, stressful, and, at times, dangerous situations under difficult living conditions with respect for basic security rules.
  • Psychological resilience and a sense of humor.

More about Internews in Dadaab:

Over twenty years after the first Somali refugees fled the crisis that ousted President Siad Barre, more than 982,000 Somalis are now refugees in neighboring countries and some 1.5 million are internally displaced. Thousands continue to cross the border to North-Eastern Kenya into the largest refugee complex in the world, Dadaab. At their inception, Dadaab camps were intended to house 90,000 refugees; today that figure has surpassed the 522,000 mark, according to UNHCR.

In August 2011, Internews led a joint assessment of the communication and information needs of refugees in the Dadaab camps that found that serious communication gaps between the humanitarian sector and refugees are increasing refugee suffering and putting lives at risk. Results from the final report, Dadaab, Kenya - Humanitarian Communications and Information Needs Assessment Among Refugees in the Camps, show that large numbers of displaced Somalis did not have the information they required to access basic aid or voice their concerns or ask questions to aid providers or the government.

Internews is an international non-profit organization whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect and the means to make their voices heard.


Kenya: Monitoring and Evaluation Manager (Dadaab Humanitarian Information Service)
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